Last updated: 10.10.2026
When you shop at BanglaCrop, you share information with us so we can process your order and get it to the right place. This policy explains how we handle that information.
Information we collect
When you place an order or contact us, we collect the details needed to help you, such as your name, phone number, email address, delivery address, and order information.
If you create an account, we also keep the information needed to manage it.
Our website may collect technical details, such as your IP address, browser type, and the pages you visit, depending on the website tools we use.
How we use your information
We use your information to confirm and deliver orders, provide updates, answer questions, and handle returns or refunds. It also helps us keep our website secure and meet our legal obligations.
If we send promotional messages, we will ask for your consent where required. You can stop receiving them through [unsubscribe method]. We may still contact you about an order you have placed.
Who we share it with
To complete your order, we may need to share relevant details with our delivery partners, payment providers, and the companies that help operate our website.
For example, a courier needs your name, delivery address, and phone number to deliver your package.
We may also share information when required by law.
Payments
Payments are handled through [payment providers or methods]. We receive [confirm the payment details your store receives or stores] to help confirm payments and manage refunds.
Please never send us your payment PIN or one-time password.
Cookies
Cookies are small files that help a website remember things, such as items in your shopping cart or your login session.
Our website uses essential cookies for core website functionality, security, network management, and session handling. Cannot be disabled. Where required, we ask for permission before using non-essential cookies.
You can manage cookies through [cookie settings] or your browser. Blocking some cookies may affect how the store works.
Keeping your information safe
We take reasonable steps to protect your information, but no website or online service can promise complete security.
We keep personal information only for as long as needed to fulfil the purposes described here, including any required legal or accounting records.
Condition Criteria: Items must show no damage and be in their original condition.
Return Window: 14 days from the date of purchase or delivery.
Your choices
Depending on the law that applies to you, you may be able to request access to your information, correct it, ask for its deletion, or withdraw consent.
To make a request, contact [privacy email]. We may need to verify your identity first, and some records may need to be kept for legal reasons.
Changes to this policy
We may update this page as our website or business changes. The date at the top will show when it was last revised. We will provide additional notice where required.
If you have questions about your privacy, please contact info@banglacrop.com